Author Archives: Paul Bonathan

Microsoft OneDrive

Microsoft OneDrive is part of the Microsoft 365 (formerly Office 365) suite of applications and services. OneDrive is included as part of every Microsoft 365 plan. Once the OneDrive application is installed, which is supported on Microsoft Windows and MacOS, it creates a OneDrive folder on your local device. This folder acts in the same… Read More »

Microsoft Cloud Services

With the increase in remote and home working over the past few weeks, many companies, including Microsoft, are now taking steps to ensure their services remain accessible despite huge spikes in user activity. Microsoft has recently released the below stats…. 775% increase in cloud services in regions that are enforcing social distancing. 900 million minutes… Read More »

Office 365 becomes Microsoft 365

Microsoft has announced changes to the names of Office 365 subscriptions for small and medium-sized businesses. Going forward, all products will use the Microsoft 365 brand. The new product names go into effect on April 21, 2020. This is a change to the product name only, and there are no pricing or feature changes currently. … Read More »

Upgrading to Windows 10 (Reminder)

Microsoft’s FREE upgrade to Windows 10 ended in July 2016.  All upgrades must have completed and reached the “Welcome” screen for Windows 10 ahead of the 29th July 2016, to be entitled to the free upgrade. You can still upgrade your Windows 7 PC to Windows 10, however the best way to experience Windows 10… Read More »

What is Microsoft Patch Tuesday?

Patch Tuesday occurs on the second Tuesday of every month. It is when all the essential fixes for the month are collated and officially posted on the Microsoft Bulletin. These fixes include security updates that are imperative to resolve vulnerabilities, non-security updates, as well as upgrades for OS components and other applications. What is the significance… Read More »

Skype for Business Online is retiring

As Microsoft Teams has become the core communications client for Office 365, we are announcing that Skype for Business Online will retire on 31 July 2021. After that time, the Skype for Business Online service will no longer be accessible or supported. What is the Skype for Business Retirement plan? Skype for Business Online will be retired on July 31, 2021,… Read More »

Adding an Exchange email account to an iOS device

For iOS 14: Go To Settings > Mail > Accounts > Add Account For iOS 12: Go To Settings > Passwords & Accounts > Add Account For iOS 11: Go To Settings > Accounts & Passwords > Add Account For iOS 10: Go to Settings > Mail > Account > Add Account For iOS 9 and lower: Settings > Mail,… Read More »

Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch

When you add your Exchange ActiveSync account, you can sync your Mail, Contacts, Calendars, Reminders, and Notes with your iOS device. Add your Exchange account Tap Settings > Passwords & Accounts > Add Account > Exchange. Enter your address Enter your email address, then tap Next. You can also enter an account description. Connect to your Exchange Server After you enter your email… Read More »

What happened when sextortion scammers targeted a BBC Trending reporter?

Information from BBC ( https://www.bbc.co.uk/news/av/stories-46323625/what-happened-when-sexto) Thousands of people all over the world have been receiving sextortion emails from scammers. They’re different from garden-variety scam emails because they often include a hacked password as part of the message. BBC Trending reporter Jo Whalley received one of the scam emails. Despite having no worries about her browsing… Read More »

Office 365 issues

We have seen a few customers experiencing issues with Office 365 today, primarily gaining access to Exchange online mailboxes. Microsoft are currently not showing any issues, although Down Detector is showing a different picture…. Update…

Microsoft will continue Skype ‘classic’ support after negative customer feedback

Microsoft originally announced the classic Skype would be discontinued on 1st September 2018 and encouraged users to upgrade to version 8. Skype 8, first introduced last year, features a total design overhaul that has not been popular with some customers, which led some Skype users to be unhappy with Microsoft’s announcement. Microsoft has changed its… Read More »