Category Archives: Announcements

Windows 10 -End of support – 14th October 2025

Windows 1o will reach the end of support on the 14th October 2025. This means Windows 10 devices will no longer receive critical security updates or technical support from Microsoft. While your PC will continue to function, due to the security implications we strongly recommend upgrading to Windows 11. Key things to consider Security vulnerabilities… Read More: Windows 10 -End of support – 14th October 2025 »

Transfer Microsoft Authenticator accounts to new mobile device (iOS and Android)

Note:  You can only transfer Microsoft Authenticator between phones on the same platform.  You can’t move your accounts from an iPhone to Android or vice versa. Step 1 – Upload your Microsoft Authentication data on your old phone to the cloud. You must start by backing up Microsoft Authenticator on your current mobile device to… Read More: Transfer Microsoft Authenticator accounts to new mobile device (iOS and… »

Windows Server 2012/2012 R2 – End of support

Support for Windows Server 2012 and Windows Server 2012 R2 will end on October 10, 2023.   After this date, these Operating Systems will no longer receive security updates, non-security updates, bug fixes, technical support, or online technical content updates from Microsoft. Without regular updates and patches, Windows Server 2012 could be exposed to security vulnerabilities,… Read More: Windows Server 2012/2012 R2 – End of support »

Upgrade from Microsoft Teams Free (classic) to Microsoft Teams

After April 12, 2023, Microsoft is retiring Microsoft Teams Free (classic), the legacy free Teams app for business. Microsoft is making this change to invest in a single free Teams experience across personal and small business.  You may switch to using the new free version of Teams, however, you’ll have access to a different set… Read More: Upgrade from Microsoft Teams Free (classic) to Microsoft Teams »

Support for Windows 8.1 ends this week (10th January)

Windows 7 reached end of support just over 3 years ago, and it’s almost time for another Microsoft operating system to bite the dust.  Windows 8.1 will be reaching its end of life on the 10th January 2023. In terms of what end of support means for Windows 8.1, Microsoft will no longer offersecurity updates… Read More: Support for Windows 8.1 ends this week (10th January) »

Cyber Essentials and Essential Plus

Cyber Essentials is a UK Government backed scheme that will help you to protect your company against a whole range of the most common cyber-attacks. With over 80% of UK businesses vulnerable to avoidable security threats, the Cyber Essentials framework provides a baseline for businesses. The requirements for Cyber Essentials cover areas such as… Access… Read More: Cyber Essentials and Essential Plus »

HOW TO update your Microsoft Exchange password on your iPhone/iPad (iOS 11 or higher)

This procedure is applicable for iOS devices (iPhone, iPad, etc.) running iOS how-to-update-your-microsoft-exchange-password-on-your-iphone-ipad-ios-11-or-higherup11 and higher.  If you have recently changed your network/email password, please follow the below instructions to update your password on your iPhone or iPad. From the Home screen tap Settings. Scroll down and tap Accounts & Passwords. Tap your company email account.… Read More: HOW TO update your Microsoft Exchange password on your iPhone/iPad… »

Centralised Patch Management

Patch management requires a centralised view of the applicable patches that are installed on endpoints (Servers, computers, laptops, mobile devices), that are used by your company or organisation.  Patch management is the process of detecting, downloading, testing, approving and installing new and missing patches.  This allows administrators to identify systems that need attention, so that… Read More: Centralised Patch Management »

Using Zoom video conferencing safely

A number of clients have started to use Zoom video conferencing, which has become very popular due to remote working and social distancing.  Like any application, we recommend that you keep up-to-date with the latest version.  Updates are required to resolve any known issues or vulnerabilities that may have been discovered.  The security settings that… Read More: Using Zoom video conferencing safely »

HOW TO: Schedule a Teams meeting with someone external to your company or a Guest user

If you have the Microsoft Teams Desktop client installed, Outlook automatically enables the Microsoft Teams add-in. To schedule a meeting click New Appointment from the Outlook Calendar view In the ‘New Appointment’ window select Teams Meeting from the ribbon bar As you can see from the screen shot below the meeting invite has the link… Read More: HOW TO: Schedule a Teams meeting with someone external to… »

Office 365 issues

We have seen a few customers experiencing issues with Office 365 today, primarily gaining access to Exchange online mailboxes. Microsoft are currently not showing any issues, although Down Detector is showing a different picture…. Update…