Category Archives: Announcements

Cyber Essentials and Essential Plus

Cyber Essentials is a UK Government backed scheme that will help you to protect your company against a whole range of the most common cyber-attacks. With over 80% of UK businesses vulnerable to avoidable security threats, the Cyber Essentials framework provides a baseline for businesses. The requirements for Cyber Essentials cover areas such as… Access… Read More »

HOW TO update your Microsoft Exchange password on your iPhone/iPad (iOS 11 or higher)

This procedure is applicable for iOS devices (iPhone, iPad, etc.) running iOS how-to-update-your-microsoft-exchange-password-on-your-iphone-ipad-ios-11-or-higherup11 and higher.  If you have recently changed your network/email password, please follow the below instructions to update your password on your iPhone or iPad. From the Home screen tap Settings. Scroll down and tap Accounts & Passwords. Tap your company email account.… Read More »

Centralised Patch Management

Patch management requires a centralised view of the applicable patches that are installed on endpoints (Servers, computers, laptops, mobile devices), that are used by your company or organisation.  Patch management is the process of detecting, downloading, testing, approving and installing new and missing patches.  This allows administrators to identify systems that need attention, so that… Read More »

HOW TO: Set a status message in Microsoft Teams

This is a useful function to let colleagues know if you are available or not and provide information as to your availability at a glance To do this click on your Profile icon and select Set status message Enter some information about your current status such as ‘At Lunch’. Optionally select to ‘Show when people… Read More »

Microsoft Cloud Services

With the increase in remote and home working over the past few weeks, many companies, including Microsoft, are now taking steps to ensure their services remain accessible despite huge spikes in user activity. Microsoft has recently released the below stats…. 775% increase in cloud services in regions that are enforcing social distancing. 900 million minutes… Read More »

Office 365 becomes Microsoft 365

Microsoft has announced changes to the names of Office 365 subscriptions for small and medium-sized businesses. Going forward, all products will use the Microsoft 365 brand. The new product names go into effect on April 21, 2020. This is a change to the product name only, and there are no pricing or feature changes currently. … Read More »

Talk Talk Broadband

We have experienced some issues with customer who have a Talk Talk Internet service at home.  VPN connections are unable to connect, and users are unable to establish a connection via our remote support tools. Talk Talk appear to have a scam protection service, which we believe is preventing these services from working.  If you… Read More »

Office 365 issues

We have seen a few customers experiencing issues with Office 365 today, primarily gaining access to Exchange online mailboxes. Microsoft are currently not showing any issues, although Down Detector is showing a different picture…. Update…

Microsoft will continue Skype ‘classic’ support after negative customer feedback

Microsoft originally announced the classic Skype would be discontinued on 1st September 2018 and encouraged users to upgrade to version 8. Skype 8, first introduced last year, features a total design overhaul that has not been popular with some customers, which led some Skype users to be unhappy with Microsoft’s announcement. Microsoft has changed its… Read More »

SonicWall Capture Client

The ever-growing threat of ransomware and other malicious malware-based attacks has proven that client protection solutions cannot be measured based only on endpoint compliance.  Traditional antivirus technology uses a long-embattled signature-based approach, which has failed to match the pace of emerging malware and evasion techniques.   SonicWall Capture Client is a unified endpoint offering with… Read More »

Microsoft will end the final free Windows 10 Upgrade program on the 31st December (2017)

Microsoft offered Windows users a free upgrade to Windows 10 back when the operating system was released. The official free upgrade offer hasn’t been available for more than a year, however customers who use assistive technologies were still able to upgrade. The ongoing free upgrade offer was implemented for anyone who wanted Windows 10 for… Read More »

SonicWALL Advanced Gateway Security Suite

Complete network security in a single integrated package SonicWall Advanced Gateway Security Suite (AGSS) is a complete suite of security services for SonicWall firewalls.  An upgrade over SonicWall Comprehensive Gateway Security Suite (CGSS), which features Capture Advanced Threat Protection, a multi-engine sandbox that runs and inspects suspicious files and code in an isolated cloud-based environment. … Read More »

Symantec Endpoint Encryption – Full disk and removable media encryption with management

Symantec™ Endpoint Encryption v11.1.1 provides full disk encryption, removable media protection, and centralized management. Powered by PGP technology, the drive encryption client renders data at rest inaccessible to unauthorized parties on laptops and desktops. Removable Media Encryption functionality lets end users to move sensitive data onto USBs, external hard drives, and memory cards while management… Read More »