Category Archives: Internet/Broadband

What is SoGEA Broadband

SoGEA stands for Single Order Generic Ethernet Access. SoGEA is a dedicated internet line that delivers a broadband connection to business and residential premises, but doesn’t use a traditional PSTN (Public Switched Telephone Network) phone line like traditional Broadband services (ADSL and FTTC for example). SoGEA has been created because there is less demand for traditional phone line… Read More »

Talk Talk Broadband

We have experienced some issues with customer who have a Talk Talk Internet service at home.  VPN connections are unable to connect, and users are unable to establish a connection via our remote support tools. Talk Talk appear to have a scam protection service, which we believe is preventing these services from working.  If you… Read More »

Understanding REIN and SHINE

What are REIN and SHINE? Repetitive Electrical Impulse Noise (REIN) and Single Isolated Impulse Noise (SHINE) describe interference that can affect the stability and performance of a Broadband service. In both cases, a power source is generating interference in the frequencies used by the ADSL Broadband service. REIN is where this interference is generated for… Read More »