Talk Talk Broadband

We have experienced some issues with customer who have a Talk Talk Internet service at home.  VPN connections are unable to connect, and users are unable to establish a connection via our remote support tools. Talk Talk appear to have a scam protection service, which we believe is preventing these services from working.  If you ...

Understanding REIN and SHINE

What are REIN and SHINE? Repetitive Electrical Impulse Noise (REIN) and Single Isolated Impulse Noise (SHINE) describe interference that can affect the stability and performance of a Broadband service. In both cases, a power source is generating interference in the frequencies used by the ADSL Broadband service. REIN is where this interference is generated for ...