Please follow the below steps to access a shared calendar. Open a shared calendar Open an email with a shared calendar and select Accept. In Outlook, select Calendar > Shared Calendars to view a shared calendar. Choose a calendar to open. Right click on the calendar’s name and select Overlay to layer the shared calendar over… Read More: Opening a shared calendar in Outlook »
Please follow the below steps to share your Outlook Calendar with colleagues. Share your calendar Open Microsoft Outlook. Select Calendar > Share Calendar. Choose a calendar to share. Select Add, decide who to share your calendar with, and select Add. Select OK and you’ll see the added people with a default permission level. Choose a… Read More: Sharing your Outlook Calendar »
The below steps should be followed to remove your current company mailbox from your Android device. These steps should only be completed once your mailboxes has been migrated to Exchange Online. Please note that the settings may vary slightly based on the version of Android Operating System and device manufacturer. Removing your Microsoft Exchange mailbox… Read More: Exchange Online Migration – Mobile Device Configuration (Android Devices) »
The below steps should be followed to remove your current company mailbox from your Apple iPhone and/or iPad devices. These steps should be completed once your mailboxes has been migrated to Exchange Online. Please note that the settings can vary slightly, depending on the version of Apple iOS (Operating System) that you are currently running.… Read More: Exchange Online Migration – Mobile Device Configuration (Apple Devices) »
Windows 1o will reach the end of support on the 14th October 2025. This means Windows 10 devices will no longer receive critical security updates or technical support from Microsoft. While your PC will continue to function, due to the security implications we strongly recommend upgrading to Windows 11. Key things to consider Security vulnerabilities… Read More: Windows 10 -End of support – 14th October 2025 »
Open Microsoft Outlook. Select File from the top menu bar, select Account Settings and then Manage Profiles. Now click Show Profiles. Click Add to create a new mail profile. Enter a new profile name when prompted. We recommend prefixing your name with ‘M365 –‘ Enter the email address associated with your primary mailbox, and make… Read More: M365 – Outlook 365 – Switching to a Microsoft 365… »
If the Microsoft Outlook app isn’t installed on your Apple mobile device, this can be downloaded from the Apple Store. Simply search for Microsoft Outlook, and then select to install the Outlook app. Alternatively, please click on the below image or click HERE from a web browser such as Chrome on your mobile device. If… Read More: M365 Mailbox Setup – Microsoft Outlook App on Apple (iOS)… »
We have experienced issues with customers who have a Talk Talk Internet service at home. VPN connections are unable to connect, and users are unable to establish a connection via remote support tools, including the tools used by the team at Readycrest. The Talk Talk HomeSafe service is enabled by default and is blocking these… Read More: Talk Talk Broadband – HomeSafe »
Note: You can only transfer Microsoft Authenticator between phones on the same platform. You can’t move your accounts from an iPhone to Android or vice versa. Step 1 – Upload your Microsoft Authentication data on your old phone to the cloud. You must start by backing up Microsoft Authenticator on your current mobile device to… Read More: Transfer Microsoft Authenticator accounts to new mobile device (iOS and… »
If the Microsoft Outlook app isn’t installed on your Android mobile device, this can be downloaded from the Google Play Store. Simply search for Microsoft Outlook, and then select to install the Outlook app. Alternatively, please click on the below image or click HERE from a web browser such as Chrome on your mobile device.… Read More: M365 Mailbox Setup – Microsoft Outlook App on Android devices »
Click File in the menu toolbar. To the bottom left of the window, click Options. In the Outlook Options window, select Calendar. Under Calendar Options, remove the checkmark from “Add online meeting to all meetings” Click OK.
Support for Windows Server 2012 and Windows Server 2012 R2 will end on October 10, 2023. After this date, these Operating Systems will no longer receive security updates, non-security updates, bug fixes, technical support, or online technical content updates from Microsoft. Without regular updates and patches, Windows Server 2012 could be exposed to security vulnerabilities,… Read More: Windows Server 2012/2012 R2 – End of support »
After April 12, 2023, Microsoft is retiring Microsoft Teams Free (classic), the legacy free Teams app for business. Microsoft is making this change to invest in a single free Teams experience across personal and small business. You may switch to using the new free version of Teams, however, you’ll have access to a different set… Read More: Upgrade from Microsoft Teams Free (classic) to Microsoft Teams »
If you get a new mobile device, you must migrate your WatchGuard tokens from your old device to the new one. When you migrate a token, AuthPoint deletes the token from your current mobile device, and you will receive an activation email to activate the token on a new device. On your old mobile device,… Read More: WatchGuard AuthPoint – Migrating a token to a new device »
If you use Outlook for iOS or Outlook for Android and have been granted delegated access to a shared mailbox, you can add these shared mailboxes within the Outlook app. Use a shared mailbox on a mobile device (phone or tablet) If you need to download the Outlook App, this can be found within the… Read More: How to add M365 shared mailboxes to Outlook on Apple… »
Windows 7 reached end of support just over 3 years ago, and it’s almost time for another Microsoft operating system to bite the dust. Windows 8.1 will be reaching its end of life on the 10th January 2023. In terms of what end of support means for Windows 8.1, Microsoft will no longer offersecurity updates… Read More: Support for Windows 8.1 ends this week (10th January) »
Some users prefer to open Microsoft Office documents via the Office web apps, others prefer the Office desktop apps. By default, documents will open using web apps. You can change this behaviour by opening Word, Excel or PowerPoint and going to File >Options >Advanced >Link Handling and selecting ‘Open supported hyperlinks to Office files in Office desktop apps’… Read More: Opening documents (by default) using Office Desktop Apps with Microsoft… »
Quick Steps apply multiple actions at the same time to email messages. This helps you quickly manage your mailbox. For example, if you frequently move messages to a specific folder, you can use a Quick Step to move the message in one click. Or, if you forward messages to your manager or peers, a one-click… Read More: Using Outlook Quick Steps »
Adding Multi-Factor Authentication to your account adds an extra layer of security, meaning that you will sign in with your password (step 1), followed by authentication by either a code sent to your phone or via an authentication app (step 2). The below video will take you through the required activation steps.
Close the Microsoft Teams Application Open the Run dialog box by pressing the Windows logo key +R. In the Run dialog box, enter %appdata%\Microsoft\Teams, and then select OK. Delete all files and folders in the %appdata%\Microsoft\Teams directory. Note: You might decide to CUT the contents of the folder and then PASTE into a temporary folder… Read More: How to clear Microsoft Teams cache on Microsoft Windows »