If you get a new mobile device, you must migrate your WatchGuard tokens from your old device to the new one. When you migrate a token, AuthPoint deletes the token from your current mobile device, and you will receive an activation email to activate the token on a new device.
- On your old mobile device, open the AuthPoint mobile app.
- Next to your token, tap (Android) or (iOS) and select Migrate Token.
- Tap Yes when prompted to continue. Your token is deleted and you receive an activation email you can use to activate the token on a new device.
- Install the AuthPoint mobile app on your new mobile device.
- Open the activation email and activate your token on the new mobile device.