Note: You can only transfer Microsoft Authenticator between phones on the same platform. You can’t move your accounts from an iPhone to Android or vice versa. Step 1 – Upload your Microsoft Authentication data on your old phone to the cloud. You must start by backing up Microsoft Authenticator on your current mobile device to… Read More »
If the Microsoft Outlook app isn’t installed on your Android mobile device, this can be downloaded from the Google Play Store. Simply search for Microsoft Outlook, and then select to install the Outlook app. Alternatively, please click on the below image or click HERE from a web browser such as Chrome on your mobile device.… Read More »
If you get a new mobile device, you must migrate your WatchGuard tokens from your old device to the new one. When you migrate a token, AuthPoint deletes the token from your current mobile device, and you will receive an activation email to activate the token on a new device. On your old mobile device,… Read More »
If you use Outlook for iOS or Outlook for Android, you can add a shared mailbox you have permissions to access on Outlook Mobile. Use a shared mailbox on a mobile device (phone or tablet) To access a shared mailbox on a mobile device, use the following steps. Sign in to your primary account in… Read More »
1. Start the Outlook app and tap the menu button at the top left of the screen. 2. Tap the gear icon at the bottom of the screen to open the Settings menu. 3. Tap the account you want to configure an out of office message for. Note, this will only work for certain… Read More »
Use the instructions below to remove an Exchange account on your iPhone, iPod Touch, or iPad. These steps apply to devices running iOS 5.5 or above.
This procedure is applicable for iOS devices (iPhone, iPad, etc.) running iOS how-to-update-your-microsoft-exchange-password-on-your-iphone-ipad-ios-11-or-higherup11 and higher. If you have recently changed your network/email password, please follow the below instructions to update your password on your iPhone or iPad. From the Home screen tap Settings. Scroll down and tap Accounts & Passwords. Tap your company email account.… Read More »
1. For iOS 12: Go To Settings > Passwords & Accounts For iOS 11: Go To Settings > Accounts & Passwords For iOS 10: Go to Settings > Mail > Account For iOS 9 and lower: Settings > Mail, Contact, Calendars > Add Account 2. On the Accounts screen, tap the Exchange Account that will need to be removed.… Read More »
1. Open the Gmail app. Tap the menu icon in the upper left corner > Settings > Add account > Exchange and Office 365 2. Enter your full email address and tap Next Enter your password and tap Next 3. The device will try to configure the Exchange server address automatically. If the server address can’t be… Read More »
For iOS 14: Go To Settings > Mail > Accounts > Add Account For iOS 12: Go To Settings > Passwords & Accounts > Add Account For iOS 11: Go To Settings > Accounts & Passwords > Add Account For iOS 10: Go to Settings > Mail > Account > Add Account For iOS 9 and lower: Settings > Mail,… Read More »
When you add your Exchange ActiveSync account, you can sync your Mail, Contacts, Calendars, Reminders, and Notes with your iOS device. Add your Exchange account Tap Settings > Passwords & Accounts > Add Account > Exchange. Enter your address Enter your email address, then tap Next. You can also enter an account description. Connect to your Exchange Server After you enter your email… Read More »
Open the Settings app. Tap Mail. Under Threading, toggle off Organize by Thread.
1.) Go to Settings > WI-FI 2.) Tap the ‘i’ next to the WIFI network that you want your device to forget. 3.) Tap ‘Forget This Network’ and then tap ‘Forget’ to confirm.
To locate the MAC Address of your iPad, iPhone or iPod Touch, follow these steps: · Tap Settings. · Select General. · Select About. · The Mac address is listed as Wi-Fi Address.
This procedure is applicable for iOS devices (iPhone, iPad, etc.) running iOS 11 and higher. The screenshots shown below were taken from an iPhone 7 running iOS 11.0.1. Other devices will be similar. Prior to starting this procedure, please obtain your account-specific information from the Readycrest support team. To edit Exchange email account server settings… Read More »
The below instructions require information specific to the Exchange Server within your company. Should you require assistance with this information, then please contact the Readycrest support team. 1. Touch Apps. 2. Touch Settings. 3. Scroll to and touch Accounts. 4. Touch Add account. 5. Touch Microsoft Exchange ActiveSync. 6. Enter your workplace email address. 7.… Read More »
Please follow the instructions below for connecting your iPhone or iPad to an Exchange server (the screen shots below are taken from an iPad running iOS 7 so may differ slightly from your own device). At section 8 you get the choice of what to synchronise in terms of Mail, Contacts and Calendars. 1. From… Read More »
Setting up Exchange Email on Android – Ice Cream Sandwich From the Home screen go to Settings (the exact method of accessing the ‘Settings’ menu will vary from device to device). From the Settings menu tap Accounts and Sync and then Add account On the Add account screen tap Microsoft Exchange ActiveSync On the Add… Read More »
Before using this function, it is recommended that you back up any data and applications that you like to use on your new BlackBerry smartphone. For information on how to back up and restore your smartphone using BlackBerry® Desktop Software for Windows® or Mac, review the product documentation for your specific version of BlackBerry Desktop… Read More »
The Media Access Control (MAC) address is a unique 12-character identifier (e.g. 00:00:00:00:00:0X) for a specific piece of hardware, like the network adapter located in Wi-Fi devices.