Category Archives: Mobile Devices

HOW TO update your Microsoft Exchange password on your iPhone/iPad (iOS 11 or higher)

This procedure is applicable for iOS devices (iPhone, iPad, etc.) running iOS how-to-update-your-microsoft-exchange-password-on-your-iphone-ipad-ios-11-or-higherup11 and higher.  If you have recently changed your network/email password, please follow the below instructions to update your password on your iPhone or iPad. From the Home screen tap Settings. Scroll down and tap Accounts & Passwords. Tap your company email account.… Read More »

Adding an Exchange email account to an iOS device

For iOS 14: Go To Settings > Mail > Accounts > Add Account For iOS 12: Go To Settings > Passwords & Accounts > Add Account For iOS 11: Go To Settings > Accounts & Passwords > Add Account For iOS 10: Go to Settings > Mail > Account > Add Account For iOS 9 and lower: Settings > Mail,… Read More »

Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch

When you add your Exchange ActiveSync account, you can sync your Mail, Contacts, Calendars, Reminders, and Notes with your iOS device. Add your Exchange account Tap Settings > Passwords & Accounts > Add Account > Exchange. Enter your address Enter your email address, then tap Next. You can also enter an account description. Connect to your Exchange Server After you enter your email… Read More »

How to clear and refresh the service book database if the BlackBerry smartphone is unable to send or receive data.

If a service book is corrupted on the BlackBerry® smartphone, email messages might not be sent or received. To correct this, clear the service book database, then restore the service books on the BlackBerry smartphone. If the BlackBerry smartphone is associated with a BlackBerry® Enterprise Server, either generate a new key or receive a new… Read More »

Blackberry Enterprise Activation App The free Enterprise Activation application download enables activation of BlackBerry® smartphones for use with BlackBerry® Enterprise Server Express or MDaemon® Messaging Server, BlackBerry® Edition over the wireless network using a compatible BlackBerry data plan. The application is designed to give users access to advanced functionality in a few easy steps and to help make… Read More »

How to locate the PIN and IMEI number on the BlackBerry Smartphone

To locate the personal identification number (PIN), International Mobile Equipment Identity (IMEI) number, electronic serial number (ESN), or Mobile Equipment Identifier (MEID) number on your Blackberry Smartphone, complete the following steps:   For Blackberry Smartphones running Blackberry Device Software 5.0 and earlier On the Blackberry Smartphone Home screen, click Options. Click Status. Note: The Options… Read More »