Support Articles ← Readycrest Ltd.

What happened when sextortion scammers targeted a BBC Trending reporter?

Jan

24

2019

Information from BBC ( https://www.bbc.co.uk/news/av/stories-46323625/what-happened-when-sexto) Thousands of people all over the world have been receiving sextortion emails from scammers. They’re different from garden-variety scam emails because they often include a hacked password as part of the message. BBC Trending reporter Jo Whalley received one of the scam emails. Despite having no worries about her browsing ...

How do I find the MAC address of my iOS device?

Dec

18

2018

To locate the MAC Address of your iPad, iPhone or iPod Touch, follow these steps: · Tap Settings. · Select General. · Select About. · The Mac address is listed as Wi-Fi Address.

Bad Rabbit Ransomware

Oct

25

2017

On Tuesday 24th, a new strand of ransomware named ‘Bad Rabbit’ appeared in Russia and Ukraine and spread throughout the day. The “ransomware” virus is spreading via compromised websites, downloading a fake Adobe Flash Player installer. Please DO NOT click on links or execute any downloaded files which look similar to Adobe Flash Player installer. ...

Signature Manager Exchange and Outlook Edition

Jun

6

2017

Exclaimer Signature Manager Outlook and Exchange Edition allows professional standardisation of email signatures and disclaimers across your business. The Outlook edition automatically adds signatures which are visible when creating, replying or forwarding emails from within Microsoft Outlook or Outlook Web Access. In addition, Exclaimer Exchange Edition allows emails and disclaimers to be all emails, meaning ...

Windows 8 Upgrade Advisor

Oct

11

2012

http://windows.microsoft.com/en-GB/windows-8/upgrade-to-windows-8 Before upgrading to Windows 8, we recommend that you run the Windows 8 Upgrade Assistant. It scans your current PC to see if it is ready for Windows 8 and then provides a compatibility report and optional steps for you to buy, download, and install Windows 8.

BT – Loss of Internet after recent McAfee update

Aug

31

2012

To find out if you are impacted by this, check your McAfee DAT version. Right-click the McAfee icon in the system tray at the bottom right of your desktop, and either: 1) select About, or 2) select Open BT NetProtect Plus and then click on the About link near the top right. Look for the ...

iPad – Setting up Exchange Email

Oct

11

2011

Tap the “Settings” icon from the home screen, then “Mail, Contacts, Calendars“ In “Mail, Contacts, Calendars“, tap “Add Account.” Tap the “Microsoft Exchange” icon Note: This is where you come in if you tap the Mail app from the home screen with no accounts configured Now you will enter your Exchange account information: Your full ...

Griffin Internet – Power Issues in London

Jul

6

2011

Synopsis We are currently experiencing a power related problem in our London 2 data centre. This is affecting all connectivity. Affecting All end user sessions. We are seeing sessions redeploying to the resilient part of our network, however due to the volume of traffic, authentication may be delayed. A session balance may be required to ...

Entanet – Planned Maintenance: Software upgrades

Jun

3

2011

Wednesday 8th June 2011, 00:00hrs – 06:00hrs During the above window we will be rebooting the following routers for software upgrades goswellroad.core.enta.net redbus-hex.core.enta.net redbus-mer.core.enta.net redbus-sov.core.enta.net stepneygreen.core.enta.net telehouse-east.core.enta.net telehouse-east.edge.enta.net telehouse-east2.core.enta.net telehouse-metro.core.enta.net There will be short (up to approx 30 minutes) outages for users connected to the affected routers during this work. Some routing instability is ...

Fasthosts – Exchange and MySQL Maintenance

Apr

15

2011

On Friday the 15th of April between the hours of 01:00 and 06:00 we will be conducting essential maintenance to some Web and email Services. The affected services will be Exchange mailboxes on EXCH BE06 and MySQL databases on IP address 213.171.219.250. Each be unavailable for a period of approximately 20 minutes between these hours.

Zen Internet – Scheduled Network Maintenance

Apr

11

2011

Zen Internet intends to perform scheduled network maintenance which is going to result in a brief loss of service. The loss of service is not expected to last more than 60 seconds however there will be a lack of resilience for the duration of the maintenance window. Zen Internet regrets any inconvenience this work may ...

Nildram–Outage within the BT Wholesale network

Nov

10

2010

Due to a outage within the BT Wholesale network customers may currently be experiencing problems connecting to their service across the country. Our engineers are working with BT to resolve this as soon as possible. Please accept our apologies for any inconvenience caused. Posted: Wed 10/11/2010 08:43

BT– Problem in the Minster Thanet area

Nov

9

2010

Dialling codes affected: 01843 Estimated time to resolve: 2 hours We know that some of our customers in the Minster Thanet area are having trouble getting online at the moment. Sorry about this. We’re working to fix the problem as quickly as we can.

Exchange Defender– Message Recompiling Issue

Nov

3

2010

A recent software update on one of the outbound nodes ended up being corrupted. The corrupted update affected roughly 400 messages and the issue on that node was addressed. It was a performance issue related to a technology we had discontinued and we caught it almost as soon as it started but due to the ...

BT – North West Outage

Jul

2

2010

BT have advised that there is an outage affecting broadband customers with the area codes below. As a result some customers may be unable to access websites, email and other internet services. We are working with BT to resolve these issues as quickly as possible and we apologise for any inconvenience caused. 01253 01254 01270 ...

What is the difference between memory and hard disk space?

Feb

5

2010

Memory and disk space are perhaps the most widely-confused terms in the computing world. To truly comprehend how your computer works, you must first understand what memory and disk space are. The hard disk, sometimes called the "hard drive," which is actually the mechanism that holds the hard disk, is a spindle of magnetic discs ...

How to re-create the Show desktop icon on the Quick Launch toolbar in Windows XP

Jan

21

2010

What to do if the Show desktop icon is missing from your Quick Launch toolbar in Windows XP To re-create the Show desktop icon, follow these steps: Click Start, click Run, type notepad in the Open box, and then click OK. Carefully copy and then paste the following text into the Notepad window:[Shell] Command=2 IconFile=explorer.exe,3 ...

Office 2007 Compatibility Pack

Sep

2

2009

A frequent request to our support desk is regarding the ability to open documents that have been created in Office 2007 using older version of Microsoft office suites. Microsoft released new file formats with Office 2007, and therefore a compatibility pack is required to be make this possible By installing the Compatibility Pack on ...