Category Archives: Support Articles

M365 Mailbox Setup – Microsoft Outlook App on Android devices

If the Microsoft Outlook app isn’t installed on your Android mobile device, this can be downloaded from the Google Play Store.  Simply search for Microsoft Outlook, and then select to install the Outlook app.  Alternatively, please click on the below image or click HERE from a web browser such as Chrome on your mobile device.… Read More »

Windows Server 2012/2012 R2 – End of support

Support for Windows Server 2012 and Windows Server 2012 R2 will end on October 10, 2023.   After this date, these Operating Systems will no longer receive security updates, non-security updates, bug fixes, technical support, or online technical content updates from Microsoft. Without regular updates and patches, Windows Server 2012 could be exposed to security vulnerabilities,… Read More »

Opening documents (by default) using Office Desktop Apps with Microsoft 365

Some users prefer to open Microsoft Office documents via the Office web apps, others prefer the Office desktop apps. By default, documents will open using web apps. You can change this behaviour by opening Word, Excel or PowerPoint and going to File >Options >Advanced >Link Handling and selecting ‘Open supported hyperlinks to Office files in Office desktop apps’… Read More »

How to schedule a Microsoft Teams meeting from your Outlook calendar

You can use Microsoft Outlook to schedule Microsoft Teams meeting.  This article assumes that the Microsoft Teams desktop app has been installed. Open Outlook and go to your calendar. On the Home tab, select New Meeting. Add online meeting information by selecting Teams Meeting Fill in the meeting information as needed, including meeting attendees. Select… Read More »

Cyber Essentials and Essential Plus

Cyber Essentials is a UK Government backed scheme that will help you to protect your company against a whole range of the most common cyber-attacks. With over 80% of UK businesses vulnerable to avoidable security threats, the Cyber Essentials framework provides a baseline for businesses. The requirements for Cyber Essentials cover areas such as… Access… Read More »

Upgrading to Windows 10 (Reminder)

Microsoft’s FREE upgrade to Windows 10 ended in July 2016.  All upgrades must have completed and reached the “Welcome” screen for Windows 10 ahead of the 29th July 2016, to be entitled to the free upgrade. You can still upgrade your Windows 7 PC to Windows 10, however the best way to experience Windows 10… Read More »

What is Microsoft Patch Tuesday?

Patch Tuesday occurs on the second Tuesday of every month. It is when all the essential fixes for the month are collated and officially posted on the Microsoft Bulletin. These fixes include security updates that are imperative to resolve vulnerabilities, non-security updates, as well as upgrades for OS components and other applications. What is the significance… Read More »

What happened when sextortion scammers targeted a BBC Trending reporter?

Information from BBC ( https://www.bbc.co.uk/news/av/stories-46323625/what-happened-when-sexto) Thousands of people all over the world have been receiving sextortion emails from scammers. They’re different from garden-variety scam emails because they often include a hacked password as part of the message. BBC Trending reporter Jo Whalley received one of the scam emails. Despite having no worries about her browsing… Read More »

Bad Rabbit Ransomware

On Tuesday 24th, a new strand of ransomware named ‘Bad Rabbit’ appeared in Russia and Ukraine and spread throughout the day. The “ransomware” virus is spreading via compromised websites, downloading a fake Adobe Flash Player installer. Please DO NOT click on links or execute any downloaded files which look similar to Adobe Flash Player installer.… Read More »