Category Archives: Support Articles

Security researchers at Kaspersky have identified a phishing campaign that poses as an email from the CDC (Centers of Disease Control). The email’s subject line is certainly likely to catch the eye of many people, as it claims to be emergency information related to “Coronavirus outbreak in your city”: The email will likely make users… Read More: Coronavirus phishing attack disguised as a message from the Center… »

Information from BBC ( https://www.bbc.co.uk/news/av/stories-46323625/what-happened-when-sexto) Thousands of people all over the world have been receiving sextortion emails from scammers. They’re different from garden-variety scam emails because they often include a hacked password as part of the message. BBC Trending reporter Jo Whalley received one of the scam emails. Despite having no worries about her browsing… Read More: What happened when sextortion scammers targeted a BBC Trending reporter? »

On Tuesday 24th, a new strand of ransomware named ‘Bad Rabbit’ appeared in Russia and Ukraine and spread throughout the day. The “ransomware” virus is spreading via compromised websites, downloading a fake Adobe Flash Player installer. Please DO NOT click on links or execute any downloaded files which look similar to Adobe Flash Player installer.… Read More: Bad Rabbit Ransomware »

Exclaimer Signature Manager Outlook and Exchange Edition allows professional standardisation of email signatures and disclaimers across your business.  The Outlook edition automatically adds signatures which are visible when creating, replying or forwarding emails from within Microsoft Outlook or Outlook Web Access.  In addition, Exclaimer Exchange Edition allows emails and disclaimers to be all emails, meaning… Read More: Signature Manager Exchange and Outlook Edition »

http://windows.microsoft.com/en-GB/windows-8/upgrade-to-windows-8 Before upgrading to Windows 8, we recommend that you run the Windows 8 Upgrade Assistant. It scans your current PC to see if it is ready for Windows 8 and then provides a compatibility report and optional steps for you to buy, download, and install Windows 8.

Tap the “Settings” icon from the home screen, then “Mail, Contacts, Calendars“ In “Mail, Contacts, Calendars“, tap “Add Account.” Tap the “Microsoft Exchange” icon Note: This is where you come in if you tap the Mail app from the home screen with no accounts configured Now you will enter your Exchange account information: Your full… Read More: iPad – Setting up Exchange Email »

Synopsis We are currently experiencing a power related problem in our London 2 data centre.  This is affecting all connectivity. Affecting All end user sessions.  We are seeing sessions redeploying to the resilient part of our network, however due to the volume of traffic, authentication may be delayed.  A session balance may be required to… Read More: Griffin Internet – Power Issues in London »

Due to a outage within the BT Wholesale network customers may currently be experiencing problems connecting to their service across the country. Our engineers are working with BT to resolve this as soon as possible. Please accept our apologies for any inconvenience caused. Posted: Wed 10/11/2010 08:43

Dialling codes affected: 01843 Estimated time to resolve: 2 hours We know that some of our customers in the Minster Thanet area are having trouble getting online at the moment. Sorry about this. We’re working to fix the problem as quickly as we can.

A recent software update on one of the outbound nodes ended up being corrupted.  The corrupted update affected roughly 400 messages and the issue on that node was addressed. It was a performance issue related to a technology we had discontinued and we caught it almost as soon as it started but due to the… Read More: Exchange Defender– Message Recompiling Issue »

BT have advised that there is an outage affecting broadband customers with the area codes below. As a result some customers may be unable to access websites, email and other internet services. We are working with BT to resolve these issues as quickly as possible and we apologise for any inconvenience caused. 01253 01254 01270… Read More: BT – North West Outage »

Memory and disk space are perhaps the most widely-confused terms in the computing world. To truly comprehend how your computer works, you must first understand what memory and disk space are. The hard disk, sometimes called the "hard drive," which is actually the mechanism that holds the hard disk, is a spindle of magnetic discs… Read More: What is the difference between memory and hard disk space? »