BT – North West Outage

By | July 2, 2010

BT

BT have advised that there is an outage affecting broadband customers with the area codes below. As a result some customers may be unable to access websites, email and other internet services. We are working with BT to resolve these issues as quickly as possible and we apologise for any inconvenience caused.

01253 01254 01270 01282 01283 01325 01407 01422 01423 01492 01524 01535 01565 01584 016120 016121 016122 016128 016129 016130 016133 016134 016135 016142 016143 016144 016148 016149 016161 016174 016175 016183 016192 016194 01695 01697 01706 01745 01766 01768 01845 01925 01928 01981

Start: Fri, 2nd Jul 2010 09:57

Update: Fri, 2nd Jul 2010 14:00

Edited: Fri, 2nd Jul 2010 09:58

Status: Outage

Maintenance: None

 

UPDATE

BT believe they have now resolved this problem and service has been restored.

On rare occasions customers may be unable to reconnect after an outage.
In this situation customers should power down their equipment, switch it back on and attempt to reconnect. If this fails customers should power down their equipment for 30 minutes before attempting to connect again.

Update: Fri, 2nd Jul 2010 12:04