Author Archives: Paul Bonathan

How to clear and refresh the service book database if the BlackBerry smartphone is unable to send or receive data.

If a service book is corrupted on the BlackBerry® smartphone, email messages might not be sent or received. To correct this, clear the service book database, then restore the service books on the BlackBerry smartphone. If the BlackBerry smartphone is associated with a BlackBerry® Enterprise Server, either generate a new key or receive a new… Read More »

Icacls.exe – Back Up and Restore NTFS and Share Permissions

http://social.technet.microsoft.com/wiki/contents/articles/how-to-back-up-and-restore-ntfs-and-share-permissions.aspx From time to time we are asked how to backup and restore NTFS file system permissions as well as network share permissions. KB article 125996 talks about the network share piece of it, but it does not talk about NTFS permissions.One thing that has made the NTFS permissions piece of this simpler is the… Read More »

Buy a Windows 7 PC and upgrade to Windows 8 Pro for £14.99

Buy a qualified Windows 7 PC today Register for the offer (http://www.windowsupgradeoffer.com/en-GB) Redeem your upgrade Eligibility Details The offer is for customers (e.g. home users, students, and enthusiasts) who purchase a qualified PC. A qualified PC is a new PC purchased during the promotional period with a valid Windows 7 OEM Certificate of Authenticity and… Read More »

ACT! Has Detected The Protexis Licensing Service May Not Be Started Or Installed Properly

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/27479/~/error%3A-%22act!-has-detected-the-protexis-licensing-service-may-not-be-started-or You are attempting to register the Sage ACT! program and receive the error: “ACT! has detected the Protexis licensing service may not be started or installed properly”. This error can be caused by a damaged Verdana bold font. To determine if this is the cause, check the ACT! Log Viewer for the following error… Read More »

Blackberry Enterprise Activation App

http://appworld.blackberry.com/webstore/content/33609/ The free Enterprise Activation application download enables activation of BlackBerry® smartphones for use with BlackBerry® Enterprise Server Express or MDaemon® Messaging Server, BlackBerry® Edition over the wireless network using a compatible BlackBerry data plan. The application is designed to give users access to advanced functionality in a few easy steps and to help make… Read More »

Windows 8 Shortcut Keys

  Windows logo key+spacebar Switch input language and keyboard layout Windows logo key+O Locks device orientation Windows logo key+Y Temporarily peeks at the desktop Windows logo key+V Cycles through toasts Windows logo key+Shift+V Cycles through toasts in reverse order Windows logo key+Enter Launches Narrator Windows logo key+PgUp Moves Metro style apps to the monitor on… Read More »

Windows 8 Upgrade Advisor

http://windows.microsoft.com/en-GB/windows-8/upgrade-to-windows-8 Before upgrading to Windows 8, we recommend that you run the Windows 8 Upgrade Assistant. It scans your current PC to see if it is ready for Windows 8 and then provides a compatibility report and optional steps for you to buy, download, and install Windows 8.

Microsoft Outlook Configuration Analyzer Tool

  The Outlook Configuration Analyzer Tool (OCAT ) provides a quick and easy method to analyse your Microsoft Office Outlook profile for common configurations that may cause problems in Outlook.   The tool allows you to: Run a scan on your computer Open a previously run scan on your computer Import a scan from another… Read More »

Desktop shortcuts disappear in Windows 7

  The System Maintenance trouble-shooter performs a weekly maintenance of the operating system. The System Maintenance trouble-shooter either fixes problems automatically or reports problems through Action Centre. When there are more than four broken shortcuts on the desktop, the System Maintenance trouble-shooter automatically removes all broken shortcuts from the desktop.   To work around this… Read More »

Microsoft Office 2010

The below diagram shows which products you get with the Microsoft Office 2010 suites. Part Numbers OEM – Retail Box – Home & Student 79G-02020 79G-01900 Home & Business T5D-00295 T5D-00159 Professional 269-14834 269-14670 Word 2010 * * * Excel 2010 * * * PowerPoint 2010 * * * OneNote 2010 * * * Outlook… Read More »

Microsoft Office 2010

  The Microsoft Office 2010 Technology Guarantee is a program designed to ensure that customers who purchase Office 2007 between the 5th March 2010 and the 30th September 2010 can receive an upgrade to Office 2010 free or charge. Customers who purchase and activate a qualifying Office 2007 product (with or without a new PC)… Read More »

OEM Microsoft Office 2007 Suite Comparisons

                            Microsoft office can be purchased via OEM, FPP or under an OPEN licensing agreement with Microsoft.  Please contact your Readycrest Account Manager for guidance on the most appropriate licensing model for your organisation.    OEM (Original Equipment Manufacturer) Licenses OEM licenses can be purchased with… Read More »