How to clear and refresh the service book database if the BlackBerry smartphone is unable to send or receive data.
If a service book is corrupted on the BlackBerry® smartphone, email messages might not be sent or received. To correct this, clear the service book database, then restore the service books on the BlackBerry smartphone. If the BlackBerry smartphone is associated with a BlackBerry® Enterprise Server, either generate a new key or receive a new… Read More »