Adding your Microsoft Exchange Online mailbox (Apple)

By | September 29, 2026

Adding your Microsoft Exchange Online mailbox

If you are using the built in Apple Mail client, please follow the below steps.

  • Open the Settings app and scroll down to Mail.
  • Tap Accounts and then Add Account.
  • Select Microsoft Exchange from the list of account types.
  • Enter your full company email address and an optional description such as ‘Work Emails’, then tap Next.
  • Choose Sign In and enter your password when prompted. The account information should be automatically discovered.
  • The Mail app may request permissions. Tap to Accept.
  • If asked to select which services you want to sync this is normally all services (Mail, Contacts, and Calendars).  You can now tap Save. 

 If you are using the Microsoft Outlook app on your Apple device, then please follow the below steps..

  • Open the Outlook app 
  • Tap the Inbox at the top, then select the Settings icon (a gear).
  • Tap Add Account and then Email Account.
  • Type your full company email address and select Add Account.
  • Enter your network password and tap Sign in.
  • Answer “Yes” when prompted to allow the app to access your information.
  • You may be given an option to add another account; select Maybe Later if you are finished.