Nildram–Outage within the BT Wholesale network

Due to a outage within the BT Wholesale network customers may currently be experiencing problems connecting to their service across the country. Our engineers are working with BT to resolve this as soon as possible. Please accept our apologies for any inconvenience caused. Posted: Wed 10/11/2010 08:43

BT– Problem in the Minster Thanet area

Dialling codes affected: 01843 Estimated time to resolve: 2 hours We know that some of our customers in the Minster Thanet area are having trouble getting online at the moment. Sorry about this. We’re working to fix the problem as quickly as we can.

Microsoft Office 2010

The below diagram shows which products you get with the Microsoft Office 2010 suites. Part Numbers OEM – Retail Box – Home & Student 79G-02020 79G-01900 Home & Business T5D-00295 T5D-00159 Professional 269-14834 269-14670 Word 2010 * * * Excel 2010 * * * PowerPoint 2010 * * * OneNote 2010 * * * Outlook… Read More: Microsoft Office 2010 »

BT – North West Outage

BT have advised that there is an outage affecting broadband customers with the area codes below. As a result some customers may be unable to access websites, email and other internet services. We are working with BT to resolve these issues as quickly as possible and we apologise for any inconvenience caused. 01253 01254 01270… Read More: BT – North West Outage »

Microsoft Office 2010

  The Microsoft Office 2010 Technology Guarantee is a program designed to ensure that customers who purchase Office 2007 between the 5th March 2010 and the 30th September 2010 can receive an upgrade to Office 2010 free or charge. Customers who purchase and activate a qualifying Office 2007 product (with or without a new PC)… Read More: Microsoft Office 2010 »

Problem Step Recorder in Windows 7

  Problem Step Recorder – When any application starts misbehaving under Windows 7, simply type PSR in the Windows start menu, press Enter and then select Start Record. The Problem Steps Recorder will record every click and key press, take screen shots and then package everything into a single zipped MHTML file.  This can then… Read More: Problem Step Recorder in Windows 7 »

Checking your warranty on Hewlett Packard hardware

HP have an online tool which will allow you to check your warranty entitlement.  Simply enter the required information (Part Number and Serial Number) CLICK HERE http://h20000.www2.hp.com/bizsupport/TechSupport/WarrantyLookup.jsp

Windows 7 Upgrade Considerations

Depending on the version of Windows you’re currently running, installing Windows 7 on your PC may be a lengthy process. Run Windows 7 Upgrade Advisor to make sure your PC can run Windows 7, and then review the information below prior to buying or installing Windows 7 on your PC. Use this chart to determine… Read More: Windows 7 Upgrade Considerations »

Windows Home Server Power Pack 3

According to the Official Windows Home Server blog, Windows Home Server Power Pack 3 will be available for install on November 24th! The Windows Home Server Team is pleased to announce that Power Pack 3 will be available in all shipping languages (Chinese, English, French, German, Italian, Japanese, and Spanish) on November 24th, 2009. Power… Read More: Windows Home Server Power Pack 3 »

Windows 7 Upgrade Advisor

The Windows 7 Upgrade Advisor scans your PC for potential compatibility issues and lets you know about your Windows 7 upgrade options. Within minutes, you’ll get a report that tells you if your PC meets the system requirements, if any known compatibility issues with your hardware, devices, and installed programs are found, and gives guidance… Read More: Windows 7 Upgrade Advisor »

Office 2007 Compatibility Pack

  A frequent request to our support desk is regarding the ability to open documents that have been created in Office 2007 using older version of  Microsoft office suites.  Microsoft released new file formats with Office 2007, and therefore a compatibility pack is required to be make this possible By installing the Compatibility Pack on… Read More: Office 2007 Compatibility Pack »