When’s this work happening?
Early hours of 3rd, 4th, 5th and 6th July.
What does it affect?
How long will it take?
Up to six hours each time.
What does the work involve?
We’ve received notification from our suppliers about maintenance work that is scheduled to take place in the following areas this week. The outages take place overnight and the specific maintenance windows are listed below.
Midnight-6.00am – Manchester Dial House, Newcastle upon-tyne and Glasgow
Midnight-6.00am – Stepney Green, Glasgow, Bristol and Leeds
Midnight-6.00am – Manchester Irwell, Huddersfield, Milton Keynes, Peterborough and London Southbank
Midnight-6.00am – London Faraday, Llananno, Preston and Wolverhampton Central
Although these are the areas we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide.
Am I likely to notice the work?
Yes, there’s a chance that you may be disconnected from the internet for a period of time during the maintenance window.
Is there anything else I need to know?
Any end users having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.