O2 – Problems making call and Internet / Email


O2 have got a problem that means you can’t make calls, use the internet, or send/get emails in parts of East London, North London, east Sussex and Kent.

Mobile devices show no network access however incoming calls are working.

UPDATE: 12:29PM 17/05/2011

We continue working hard to address the issue affecting services in parts of N and E London, Kent and E Sussex.

This was caused by theft and vandalism at one of our operations sites in E London.

We sincerely apologise to affected customers and will update progress regularly.

UPDATE: 16:54PM 17/05/2011

The O2 network appears to be up and running again.  No official word from O2 as yet.