Fasthosts – Email Performance

Fasthosts

The email issues have re-occurred. Customers using Standard and Advanced mailboxes should find that mail is being sent and received normally. However, connection to mailboxes remains intermittent and Webmail performance is likely to be reduced.

Exchange mailboxes are unaffected and operating as usual.

Our engineers are investigating this issue as a priority, and we apologise for the inconvenience caused. Further information can be found at: https://help.fasthosts.co.uk/app/answers/detail/a_id/600.

Status of this entry is Open

Fri 04/02/2011 09:13

UPDATE

Our mail platform has returned to normal service levels. Our engineers will continue to monitor the performance of the mail platform over the course of the next few days.

Status of this entry is Open

Fri 04/02/2011 12:00

While our engineers will continue to monitor the situation, we believe that this issue is now resolved.

Status of this entry is Closed

Fri 04/02/2011 15:45