Over the course of the next few days Own Web Now Corp will be undergoing massive upgrades to our network infrastructure across our Dallas and Los Angeles data centers. We will take every precaution to limit service interruptions and while all maintenance will be performed well outside of business hours, many users will not even notice any issues as upgrades are being made to redundant systems.
The upgrades will impact all of our global services: Web hosting, ExchangeDefender, Exchange Hosting and more. Keep in mind that these are not individual computers – work is extremely complex and equipment is very sensitive. While we have planned our course of action very carefully there is always a possibility that certain service availability will be impacted or degregated. We will work diligently to communicate those issues here so you can stay in the loop. Here is a summary of maintenance work:
Thursday, September 15th, 2011
9 PM EST – ExchangeDefender in Los Angeles will be receiving new processing clusters for mail logs, inbound and outbound mail as well as LiveArchive.
Friday, September 16th, 2011
Noon – ExchangeDefender in Los Angeles will receive a new redundant LiveArchive network to improve geographic redundancy of our business continuity systems.
Saturday, September 17, 2011
Midnight EST – Power maintenance. We will be upgrading our power feeds, PDUs and UPS infrastructure across ExchangeDefender, hosting and more. We anticipate the work to be completed by 9AM EST.
Saturday Noon EST – ExchangeDefender inbound network upgrade. We are adding 25% more capacity to compensate for the growth in subscriber base.
Sunday, September 18, 2011
3 AM – 8 AM EST – ExchangeDefender will introduce geographic redundancy to our encryption, web file sharing and inbound mail routing capabilities.
All of these enhancements have been on the drawing board for months but were obviously reprioritized after the outage our Exchange 2010 network experienced in August. We moved extremely aggressively to make sure we provide a full geographically redundant network. Yes, experiencing one outage in 10 years related to power is not bad but we expect 100% uptime and this upgrade will help assure it.