Category Archives: Service Notices

Microsoft – Office 365 Planned Upgrades

Beginning July 2012 and continuing through August 2012, Microsoft will be upgrading Office 365 SharePoint Online. During the upgrade, SharePoint Online will continue to work as normal with the exception of two known read-only periods during the upgrade. These typically last less than 30 minutes. Should you experience any difficulties, please wait 30 minutes and… Read More »

123Reg – DNS Issue

  123-reg are currently experiencing DNS issues at the moment. Any domains that are hosted by them are not working correctly and customers are receiving ‘a page cannot be displayed’ error. 123-reg have recognised an issue and working to resolve it. Start: Wed, 23rd May 2012 13:56 Edited: Wed, 23rd May 2012 13:58

BT – Network Maintenance

When’s this work happening? Early hours of 22nd, 23rd, 24th and 25th May. What does it affect? Broadband connectivity. How long will it take? Up to six hours each time. What does the work involve? We’ve received notification from our suppliers about maintenance work that is scheduled to take place in the following areas this… Read More »

Griffin Network Incident Notification (DSL and Leased Lines)

Synopsis We have lost a substantial number of DSL and Leased Line sessions across the network. Affecting All DSL sessions and leased lines Advice to affected users We are investigating with our suppliers as our number one priority. Please be patient, your connections should re-establish automatically. We apologise for any inconvenience caused and are committed… Read More »

Fasthosts – BT network connectivity

A number of BT customers may experience issues when connecting to our services. From investigations, we understand this to be an networking issue between BT and an upstream provider. We are currently working with all concerned to identify and remedy this issue. We will update this issue once more information is available. Status of this… Read More »

Entanet – Planned Maintenance: Blade Upgrades

  Wednesday 8th Febuary 2012, 00:00hrs – 06:00hrs We will be replacing blades in the following routers:- There will be several short (up to approximately 20 minute) outages during this time affecting all customers directly connected to the above routers. Some routing instability is also expected as traffic is routed over… Read More »

BT – BISP Authentication

Some Business customers may currently be experiencing problems connecting to the service. We’re working to fix the problem as quickly as we can. Fri 20/01/2012 at 09:26   UPDATE: The issue does appear to have been resolved, however we have not had any official word from BT to confirm this. Fri 20/01/2012 at 10:45

Fasthost – Webmail Unavailable

Access to Webmail is currently unavailable for some customers. Engineers are currently working to restore service. We apologise for any inconvenience caused. Status of this entry is Open Tue 17/01/2012 12:02 UPDATE: This issue is now resolved. Tue 17/01/2012 14:24

Fasthosts – Inbound Email Delays

Some customers may be experiencing delays in receiving inbound email. The mails are currently queued for delivery and may be delayed by approximately 60 minutes. No mail will have been lost as a result of this issue. Engineers are currently investigating. Status of this entry is Open Mon 16/01/2012 11:47 UPDATE: This issue is now… Read More »

EntaNet – Planned Maintenance

Tuesday 24th January 2012, 00:00hrs – 06:00hrs During this maintenance window, additional PWAN infrastructure is being added into our Global Switch POP in London. We are also taking the opportunity to upgrade the IOS on core PWAN routers. There may be several short (up to approximately 15 minutes) outages during this time affecting all PWAN… Read More »

Fasthosts – Web Server

Websites hosted on the Windows server with IP address are currently unavailable. Our engineers are working to restore service and we apologise for any inconvenience caused. Status of this entry is Open Tue 03/01/2012 10:41

Zen Internet – ADSL 21CN Outage

We are currently investigating an issue on our supplier network which is affecting broadband customers nationally. As a result some customers will have seen a loss of broadband services at approximately 11am this morning. Further updates will be posted here when available. Zen regret any inconvenience this may cause. Start: Wed, 14th Dec 2011 11:00… Read More »