Griffin Network Incident Notification (DSL and Leased Lines)

Griffin Network Incident Notification (DSL and Leased Lines)
Synopsis We have lost a substantial number of DSL and Leased Line sessions across the network. Affecting All DSL sessions and leased lines Advice to affected users We are investigating with our suppliers as our number one priority. Please be patient, your connections should re-establish automatically. We apologise for any inconvenience caused and are committed ...

Microsoft Outlook Configuration Analyzer Tool

Microsoft Outlook Configuration Analyzer Tool
  The Outlook Configuration Analyzer Tool (OCAT ) provides a quick and easy method to analyse your Microsoft Office Outlook profile for common configurations that may cause problems in Outlook.   The tool allows you to: Run a scan on your computer Open a previously run scan on your computer Import a scan from another ...

Exchange Defender – Massive Volume Spike

Exchange Defender – Massive Volume Spike
  Exchange Defender is currently under a DDoS attack on their inbound network. This may affect some delivery times. They are currently in the process of mitigating the issue Tue 14/02/2012 16:50

Securing your Twitter experience with HTTPS

Securing your Twitter experience with HTTPS
Last year, Twitter added the option to always use HTTPS when accessing Twitter.com on the web. This setting makes your Twitter experience more secure by protecting your information, and it’s especially helpful if you use Twitter over an unsecured Internet connection like a public wi-fi network. Now, HTTPS will be on by default for all ...

Fasthosts – BT network connectivity

Fasthosts - BT network connectivity
A number of BT customers may experience issues when connecting to our services. From investigations, we understand this to be an networking issue between BT and an upstream provider. We are currently working with all concerned to identify and remedy this issue. We will update this issue once more information is available. Status of this ...

Entanet – Planned Maintenance: Blade Upgrades

  Wednesday 8th Febuary 2012, 00:00hrs – 06:00hrs We will be replacing blades in the following routers:- interxion.core.enta.net telehouse-east.core.enta.net telehouse-east2.core.enta.net telehouse-north0.core.enta.net There will be several short (up to approximately 20 minute) outages during this time affecting all customers directly connected to the above routers. Some routing instability is also expected as traffic is routed over ...

BT – BISP Authentication

BT – BISP Authentication
Some Business customers may currently be experiencing problems connecting to the service. We’re working to fix the problem as quickly as we can. Fri 20/01/2012 at 09:26   UPDATE: The issue does appear to have been resolved, however we have not had any official word from BT to confirm this. Fri 20/01/2012 at 10:45

Protest over Stop Online Piracy Act (SOPA)

Protest over Stop Online Piracy Act (SOPA)
WEDNESDAY 18TH JANUARY 2012 On Wednesday 18th January 2012, Wikipedia and several other websites plan to take down their English websites in protest over Stop Online Piracy Act (SOPA) legislation currently being considered by the U.S government. This may impact on the availability of some online resources. According to the articles on Wikipedia and BBC ...

Fasthost – Webmail Unavailable

Fasthost – Webmail Unavailable
Access to Webmail is currently unavailable for some customers. Engineers are currently working to restore service. We apologise for any inconvenience caused. Status of this entry is Open Tue 17/01/2012 12:02 UPDATE: This issue is now resolved. Tue 17/01/2012 14:24

Fasthosts – Inbound Email Delays

Fasthosts – Inbound Email Delays
Some customers may be experiencing delays in receiving inbound email. The mails are currently queued for delivery and may be delayed by approximately 60 minutes. No mail will have been lost as a result of this issue. Engineers are currently investigating. Status of this entry is Open Mon 16/01/2012 11:47 UPDATE: This issue is now ...

EntaNet – Planned Maintenance

EntaNet – Planned Maintenance
Tuesday 24th January 2012, 00:00hrs – 06:00hrs During this maintenance window, additional PWAN infrastructure is being added into our Global Switch POP in London. We are also taking the opportunity to upgrade the IOS on core PWAN routers. There may be several short (up to approximately 15 minutes) outages during this time affecting all PWAN ...

Zen Internet – Broadband (xDSL) – 21CN Outage in Southern UK

Zen Internet - Broadband (xDSL) - 21CN Outage in Southern UK
We are aware of an issue affecting broadband circuits in the southern half of England. Engineers are investigating the cause of the outage. When we have further information we will provide updates here. Start: Thu, 5th Jan 2012 12:35 Update: Thu, 5th Jan 2012 13:30 Edited: Thu, 5th Jan 2012 12:36 Status: Partial Maintenance: Emergency ...

Fasthosts – Web Server 213.171.218.105

Fasthosts – Web Server 213.171.218.105
Websites hosted on the Windows server with IP address 213.171.218.105 are currently unavailable. Our engineers are working to restore service and we apologise for any inconvenience caused. Status of this entry is Open Tue 03/01/2012 10:41

Zen Internet – ADSL 21CN Outage

Zen Internet – ADSL 21CN Outage
We are currently investigating an issue on our supplier network which is affecting broadband customers nationally. As a result some customers will have seen a loss of broadband services at approximately 11am this morning. Further updates will be posted here when available. Zen regret any inconvenience this may cause. Start: Wed, 14th Dec 2011 11:00 ...

Fasthosts – Inbound Email Delays

Fasthosts – Inbound Email Delays
Some customers may be experiencing delays in receiving inbound email. The mails are currently queued for delivery and no mail will have been lost as a result of this issue. Engineers are currently investigating and we apologise for any inconvenience caused. Status of this entry is Open Tue 13/12/2011 11:47 UPDATE: This issue is now ...

BT – Business Customers with Static IPs having trouble connecting to the Internet

BT - Business Customers with Static IPs having trouble connecting to the Internet
BT are aware of an issue that is preventing customers with Static IPs from connecting to the internet. They apologise for any inconvenience caused. BT engineers are working hard to resolve the situation. This message will be updated as more information becomes available. Mon 12/12/2011 at 08:32   UPDATE: The issue has now been resolved. ...

Setting up Microsoft Exchange synchronisation on the HTC Legend / Desire

  Launching the mail client for the first time will prompt you to select the type of email account you want to configure: Select Exchange ActiveSync: Select the option for Manual Setup: Enter your full email address. In the Server Address field enter the external name or IP address of the Exchange server (depending on ...

Fasthosts – Exchange Email Delays

Fasthosts – Exchange Email Delays
Exchange 2003 mailbox users may be experiencing a delay in receiving emails due to mail being queued. We believe this should be cleared within 1 hour. No email will be lost as a result of the delay. We apologise for any inconvenience this may cause. Status of this entry is Open Fri 09/12/2011 09:27 UPDATE: ...

Exchange Defender – Connectivity issue with LiveArchive in Dallas

Exchange Defender – Connectivity issue with LiveArchive in Dallas
The Exchange Defender engineers have switched LiveArchive traffic to the Los Angeles cluster due to a connectivity issue with the Dallas cluster. For LiveArchive access connect to: https://la.livearchive3.exchangedefender.com/owa Thu 08 Dec 16:10

Exchange Defender – LiveArchive Database Issue

Exchange Defender – LiveArchive Database Issue
  We’ve activated the Los Angeles version of LiveArchive while we attempt to resolve issues with Dallas Databases. Users that are already logged into LiveArchive should close their browser and log back in. Wed 30th Nov @ 17:55