Microsoft will continue Skype ‘classic’ support after negative customer feedback

Microsoft originally announced the classic Skype would be discontinued on 1st September 2018 and encouraged users to upgrade to version 8.

Skype 8, first introduced last year, features a total design overhaul that has not been popular with some customers, which led some Skype users to be unhappy with Microsoft’s announcement.

Microsoft has changed its mind following user feedback. In a forum post, the Skype team says that support for Skype 7 will not end in September, with the end of life date extended to an unknown time.

“UPDATE: Based on customer feedback, we are extending support for Skype 7 (Skype classic) for some time. Our customers can continue to use Skype classic until then.”

The Skype team also said that it is listening to customer comments and plans to introduce features customers have requested into Skype 8.