Fasthosts – Exchange and MySQL Maintenance

Fasthosts - Exchange and MySQL Maintenance
On Friday the 15th of April between the hours of 01:00 and 06:00 we will be conducting essential maintenance to some Web and email Services. The affected services will be Exchange mailboxes on EXCH BE06 and MySQL databases on IP address 213.171.219.250. Each will be unavailable for a period of approximately 20 minutes between these ...

Zen Internet – Scheduled Network Maintenance

Zen Internet – Scheduled Network Maintenance
Zen Internet intends to perform scheduled network maintenance which is going to result in a brief loss of service. The loss of service is not expected to last more than 60 seconds however there will be a lack of resilience for the duration of the maintenance window. Zen Internet regrets any inconvenience this work may ...

Nildram – Advisory W32/Bredolab Virus

Nildram - Advisory W32/Bredolab Virus
In the last few days we’ve seen a significant rise in the number of emails containing malware attachments (programs that can damage, control or otherwise compromise your computer). These emails pose as either a UPS failed delivery notification or Facebook password change notification, although other variants exist. The file in question is known as the ...

Nildram – ADSL and SDSL Essential Maintenance – 30/03/11 and 01/04/11

Nildram – ADSL and SDSL Essential Maintenance - 30/03/11 and 01/04/11
We are performing upgrades on our internal infrastructure. In order to minimise the impact on our customers, this essential upgrade will be completed in the early hours of 30th March and 1st April 2011. This work will mean that browsing may be interrupted for some customers for periods of up to 30 minutes between 00:05 ...

BT – Planned Engineering Work – 21CN Broadband Network

BT - Planned Engineering Work –  21CN Broadband Network
Work will be taking place on BT Wholesale’s 21CN Broadband Network which will be carried out from 02:00 to 06:00 on the following dates: Tuesday 29/03/2011 Wednesday 30/03/2011 Thursday 31/03/2011 Friday 01/04/2011 Tuesday 05/04/2011 Wednesday 06/04/2011 During these times software upgrades to 21C MSANs (Network Elements) will be carried out remotely. BT advise that customers ...

BT – Planned Engineering Work – MSAN Upgrades

BT - Planned Engineering Work – MSAN Upgrades
Work will be taking place on BT Wholesale’s 21CN Broadband Network which will be carried out from 02:00 to 06:00 on the following dates: Tuesday 22/03/2011 Wednesday 23/03/2011 Thursday 24/03/2011 Friday 25/03/2011 During these times software upgrades to 21C MSANs (Network Elements) will be carried out remotely. BT Advise that customers will experience downtime of ...

Fasthosts – Broadband Maintenance

Fasthosts – Broadband Maintenance
Our engineers will be conducting maintenance to our ADSL infrastructure on Tuesday 1st March from 00:30 until 01:00. During this time broadband customers may find they are unable to connect to the Internet for a period of up to 15 minutes. After this work customers may need to reboot their routers before they are able ...

Exchange Defender – LIVEARCHIVE Upgrades

Exchange Defender - LIVEARCHIVE Upgrades
Over the past two months we’ve seen a tremendous growth of ExchangeDefender users and utilization of LiveArchive. The increased load has prompted us to begin planning an upgrade for the LiveArchive hardware and network. Throughout the month (Starting Friday) we will begin to bring the new hardware online and move selected databases to the new ...

Fasthosts – Update on recent Email service disruption

Fasthosts - Update on recent Email service disruption
Over recent days a number of our customers had problems accessing their Standard or Advanced Mailbox using POP/IMAP or Webmail services for which we offer our sincere apologies. Whilst customers on POP or IMAP were able to send email and inbound emails were delivered to mailboxes, a number of our customers experienced connection problems when ...

Merry Christmas

Merry Christmas

Zen – Service Alert – Email – New Phishing Scam

Zen – Service Alert – Email – New Phishing Scam
A number of our customers have been affected by a phishing scam. if you receive an email similar to the one below then please ignore it, and DO NOT click the link. We will never request your username and password by email. The email is as follows: Attention Zen Internet Email Account Holders: Due to ...

ALERT! “Send it to Microsoft” possible scam

As you no doubt have experienced, from time to time a Microsoft programmes will pop up a message that asks if you want to send the error logs or similar to Microsoft to help them correct the problems in future releases and updates. However, there is a scam that creates a fake “send it to ...