Fake Anti-Virus Software

  Fake anti-virus software that infect PCs with malicious code are a growing threat, according to a study by Google. Its analysis of 240m web pages over 13 months showed that fake anti-virus programs accounted for 15% of all malicious software. Scammers trick people into downloading programs by convincing them that their PC is infected ...

Major DSL Outage

   Due to a burst water mains, flooding has caused and a major service outage at the BT North Paddington Exchange. The exchange will remain inaccessible until emergency services have made the site safe for the engineers to work on. This will be affecting a large number of broadband and telephone services across the United ...

London Telecoms Outage

London Telecoms Outage
  Currently there are widespread telecom issues in London effecting areas including Bank, Barbican, Marylebone, Fulham, Central London and areas around Regents St and Euston It has been reported that there has been a major fire in the Paddington Exchange. If you are receiving inbound but not outbound calls, then try to prefix your calls ...

USB 3.0

  USB, an interface we are all familiar with, is changing (or changing again, if you remember USB 1.1). USB 2.0, which by now is as familiar as the electrical outlets on the wall, is getting a makeover that will bring it up to date with users’ demands for  increased bandwidth and peripheral support.   ...

Microsoft Office 2010

Microsoft Office 2010
  The Microsoft Office 2010 Technology Guarantee is a program designed to ensure that customers who purchase Office 2007 between the 5th March 2010 and the 30th September 2010 can receive an upgrade to Office 2010 free or charge. Customers who purchase and activate a qualifying Office 2007 product (with or without a new PC) ...

OEM Microsoft Office 2007 Suite Comparisons

OEM Microsoft Office 2007 Suite Comparisons
                            Microsoft office can be purchased via OEM, FPP or under an OPEN licensing agreement with Microsoft.  Please contact your Readycrest Account Manager for guidance on the most appropriate licensing model for your organisation.    OEM (Original Equipment Manufacturer) Licenses OEM licenses can be purchased with ...

Problem Step Recorder in Windows 7

Problem Step Recorder in Windows 7
  Problem Step Recorder – When any application starts misbehaving under Windows 7, simply type PSR in the Windows start menu, press Enter and then select Start Record. The Problem Steps Recorder will record every click and key press, take screen shots and then package everything into a single zipped MHTML file.  This can then ...

Checking your warranty on Hewlett Packard hardware

HP have an online tool which will allow you to check your warranty entitlement.  Simply enter the required information (Part Number and Serial Number) CLICK HERE http://h20000.www2.hp.com/bizsupport/TechSupport/WarrantyLookup.jsp

What is the difference between memory and hard disk space?

Memory and disk space are perhaps the most widely-confused terms in the computing world. To truly comprehend how your computer works, you must first understand what memory and disk space are. The hard disk, sometimes called the "hard drive," which is actually the mechanism that holds the hard disk, is a spindle of magnetic discs ...

Creating PDF files with Microsoft Office 2007

Microsoft have a free download which allows you to export and save to the PDF format in eight 2007 Microsoft Office programs. The download will work with the following Office programs: Microsoft Office Access 2007 Microsoft Office Excel 2007 Microsoft Office InfoPath 2007 Microsoft Office OneNote 2007 Microsoft Office PowerPoint 2007 Microsoft Office Publisher 2007 ...

How to re-create the Show desktop icon on the Quick Launch toolbar in Windows XP

How to re-create the Show desktop icon on the Quick Launch toolbar in Windows XP
What to do if the Show desktop icon is missing from your Quick Launch toolbar in Windows XP To re-create the Show desktop icon, follow these steps: Click Start, click Run, type notepad in the Open box, and then click OK. Carefully copy and then paste the following text into the Notepad window:[Shell] Command=2 IconFile=explorer.exe,3 ...

Windows 7 Upgrade Considerations

Windows 7 Upgrade Considerations
Depending on the version of Windows you’re currently running, installing Windows 7 on your PC may be a lengthy process. Run Windows 7 Upgrade Advisor to make sure your PC can run Windows 7, and then review the information below prior to buying or installing Windows 7 on your PC. Use this chart to determine ...

I have Anti Virus installed – Why do I keep getting infected?

According to Sophos for the first 6 months of the 2009 an average of 23,500 new web pages were infected every day, one every 3.6 seconds. Here is why legitimate websites are becoming more dangerous 1. Polluted ads Many legitimate sites rely on paid advertisements to pay the bills. Recent infection statistics show that they ...

Windows Home Server Power Pack 3

According to the Official Windows Home Server blog, Windows Home Server Power Pack 3 will be available for install on November 24th! The Windows Home Server Team is pleased to announce that Power Pack 3 will be available in all shipping languages (Chinese, English, French, German, Italian, Japanese, and Spanish) on November 24th, 2009. Power ...

Windows XP availability and support

Since April of this year, Windows XP SP2 has been in the extended support stage, which means support with Microsoft is no longer free and only includes security updates and patches.  Next July (2010), XP SP3 will enter extended support as well. All support for Windows XP SP2 and SP3 will end in April 2014. ...

iPhone configuration for Microsoft Exchange Server

iPhone configuration for Microsoft Exchange Server
The following YouTube video provides a walk through on how to configure the Apple iPhone to talk to a Microsoft Exchange Server. http://www.youtube.com/watch?v=QIlNbftx1KY http://www.youtube.com/watch?v=MxF448o0xTk

Windows 7 Upgrade Advisor

The Windows 7 Upgrade Advisor scans your PC for potential compatibility issues and lets you know about your Windows 7 upgrade options. Within minutes, you’ll get a report that tells you if your PC meets the system requirements, if any known compatibility issues with your hardware, devices, and installed programs are found, and gives guidance ...

Office 2007 Compatibility Pack

Office 2007 Compatibility Pack
  A frequent request to our support desk is regarding the ability to open documents that have been created in Office 2007 using older version of  Microsoft office suites.  Microsoft released new file formats with Office 2007, and therefore a compatibility pack is required to be make this possible By installing the Compatibility Pack on ...