ExchangeDefender 7 Upgrade

ExchangeDefender 7 Upgrade
In a few moments we will begin the upgrade of our network to ExchangeDefender 7. The process will be seamless to our users and we don’t expect any issues. We are prepared for the unexpected issues and here are some suggestions: 1. Sign up for the Network Operations Blog updates (http://www.ownwebnow.com/noc) 2. If you don’t ...

Fasthosts – Dedicated Server Issues

Fasthosts – Dedicated Server Issues
A small proportion of customers may find their dedicated server is currently unavailable. Our engineers have resolved the issue and are in the process of safely bringing the servers back online. We apologise for any inconvenience caused. This issue is now resolved. UPDATE 13:40 Unfortunately a small number of dedicated servers have not booted into ...

EntaNet – Issues at Telehouse

EntaNet – Issues at Telehouse
We are currently aware of a problem with telehouse-north0.core.enta.net. Traffic is re-routing, however any directly connected customers will be affected by the outage. We are currently liaising with remote hands as initial suggestions are that the incident is caused by a power problem. Further updates will be provided as and when we have them. Thu ...

EntaNet – Emergency Maintenance

EntaNet – Emergency Maintenance
Thursday 26th May 2011, 00:00hrs – 06:00hrs We are continuing the emergency work suspended on Tuesday 24th May The following routers will be rebooted in the above window:- birmingham-te.core.enta.net columbo.core.enta.net man.core.enta.net nottingham.core.enta.net preston.core.enta.net slough.core.enta.net wolv-te.core.enta.net   There will be short (up to approx 30 minutes) outages for users connected to the affected routers during this ...

EntaNet – Outage: columbo.core.enta.net

EntaNet – Outage: columbo.core.enta.net
We are currently experiencing problems with columbo.core.enta.net, affecting xDSL and leased line connectivity. Engineers are currently working to restore service as fast as possible. Further information will be provided as and when it becomes available. We apologise for the inconvenience caused.

BT – Outage in the Preston Region

BT – Outage in the Preston Region
We are currently aware of a Major Service Outage on BT’s network which is affecting a number of 21CN based DSL connections in the Preston region. BT are currently working to resolve this issue, however no ETR has been announced as of yet. Further updates will be posted as the information is received from BT.

Entanet – Emergency Maintenance

Entanet – Emergency Maintenance
Tuesday 24th May 2011, 00:00hrs – 02:00hrs We have identified a fault condition affecting several of our core routers. Due to the short time between the router logging this issue and it rebooting unexpectedly we will be rebooting the following routers in the above window:- amsterdam.core.enta.net bristol.core.enta.net glasgow.core.enta.net scolocate.core.enta.net   This fault has already caused ...

Zen – Broadband (xDSL) – 20CN Load balancing (New)

Zen - Broadband (xDSL) - 20CN Load balancing (New)
Load balancing is required to redistribute customers across our gateways. Some customers may experience a brief disconnection due to this, however they should reconnect immediately. On rare occasions customers may experience what is known as a "stale session". In this situation customers should power down their equipment for 30 minutes to allow the session to ...

Fasthosts – Inbound Email Delays

Fasthosts – Inbound Email Delays
Some customers may have experienced delays receiving inbound mail to Advanced and Standard Mailboxes over the past 60 minutes. This issue has been investigated and resolved; however there may be some further delay as queued mail is delivered.

OwnWebNow – LiveArchive Mail Delivery Issue

OwnWebNow – LiveArchive Mail Delivery Issue
We’re currently working on LiveArchive as some Mail databases are not accepting delivery of new mail. Up to this point access to the Mailbox had not been affected. We’re in the process of performing emergency maintenance. Please stand by for an update as to when the work is complete. Thu 19/05/2011 14:45

O2–Outage Announcement

O2–Outage Announcement
17 May O2 network issues update There’s currently an issue on our network in parts of East London, North London, Kent and East Sussex. Here’s the latest on what’s happened and what we’re doing to fix it. What has happened? There has been theft and vandalism at one of our operations sites in East London ...

O2 – Problems making call and Internet / Email

O2 – Problems making call and Internet / Email
O2 have got a problem that means you can’t make calls, use the internet, or send/get emails in parts of East London, North London, east Sussex and Kent. Mobile devices show no network access however incoming calls are working. UPDATE: 12:29PM 17/05/2011 We continue working hard to address the issue affecting services in parts of ...

Entanet – Planned Maintenance: DSL Core Network

Entanet – Planned Maintenance: DSL Core Network
Thursday 19th May 2011, 00:00hrs – 02:00hrs During the above maintenance window, we will be performing essential maintenance on our DSL core network in Telehouse East. There will be a short (up to approx 30 minutes) outage during this work while routers are rebooted. Some routing instability is expected, traffic will flow over alternative paths ...

Staying safe on Twitter – By Bullying UK

Staying safe on Twitter – By Bullying UK
Twitter is the hottest social network around, used by many celebrities to keep in touch with fans and by citizens all over the world to break news stories or just say what they are up to at any given moment. While Twitter has been great at helping people communicate quickly and in a very open ...

Entanet – Issues with POP servers

Entanet – Issues with POP servers
We are currently experiencing issues with our POP mail server pop.enta.net. At this point in time users will be unable to connect and collect mail. We have engineers working on the issue and will we restore service as soon as possible. Mail is currently being queued on our MX servers and will be start being ...

Exchange Defender – Outage

Exchange Defender – Outage
  We are aware of an issue with the Exchange Defender network.  Emails appear not to be routing correctly at the present time. We have made Exchange Defender aware and we are contacting them to get more information. This post will be updates as soon as we have any further information Updated: 03/05/2011 16:10pm   ...

Fasthosts – Delays with SMTP servers

Fasthosts – Delays with SMTP servers
We are aware of a current issue which may be causing delays or errors when sending email via our SMTP servers. Engineers are working to resolve this issue as a priority. Due to this issue there may be a delay in processing telephone enquiries. For any non-urgent queries we would recommend contacting us by support ...