Fasthosts – Server Outage

Fasthosts – Server Outage
  Posted: Saturday 31st at 03:09am Customer websites on server 213.171.218.121 will be currently unavailable. Our engineers are on site and investigating. Status of this entry is Open   Update: Sunday 1st at 01:24am This has now been resolved. Some customers may still be experiencing issues with Frontpage extensions. Reinstalling them through the control panel ...

Fasthosts – Websites Unavailable

Fasthosts – Websites Unavailable
Some customers may find their websites are currently unavailable. Our engineers are investigating this issue as a priority and we apologise for any inconvenience caused. We will update this status entry as soon as further information becomes available. UPDATE 14:40 – We have identified the problem and are taking the necessary steps to resolve this ...

Exchange Defender – LOUIE Backup Upgrades

Exchange Defender – LOUIE Backup Upgrades
On Saturday July 1st we will be performing an all day storage upgrade on the LOUIE exchange mailbox servers. The scheduled updates will provide clients improved speeds in performing API calls to the server, such as sending messages or resolving the GAL. During the upgrade clients will experience disconnections from their mailbox as their database ...

Deleting on Blackberry not Synching in Outlook

Deleting on Blackberry not Synching in Outlook
In order to make your deleted items sync when you delete them from your phone, you need to go into: Messages > Options > Email reconciliation Select the delete option and change the setting from hand held, to hand held & mailbox. Save the setting and you’re set. If the setting is already set at ...

BT – Problems in Southbank Area

BT – Problems in Southbank Area
Wednesday 21/07/2010 at 2pm We are aware of a temporary problem in the Southbank area that may be causing some users difficulties accessing the Internet. Our engineers are working to resolve this problem and we apologise for any inconvenience this may cause. Dialling codes affected: 0207803, 0207902, 0207202, 0207940 Estimated time to resolve: 2hrs   ...

Entanet – Planned Maintenance: DSL core network

Entanet - Planned Maintenance: DSL core network
  Wednesday 11th August 2010, 00:01hrs – 06:00hrs Thursday 12th August 2010, 00:01hrs – 06:00hrs During the maintenance window above, We will be performing essential maintenance on our DSL network involving software upgrades and changes to the links between the DSL core sites at Interxion and Telehouse adding additional capacity and increasing resilience. There will ...

BT – Engineering Works

BT – Engineering Works
BT have advised us that planed engineering works taking place between 15/07/2010 03:00 and 15/07/2010 05:00.  The area codes affected have been listed below. Once the works by BT have been completed, customers who are still unable to connect should power down there ADSL equipment for 30 seconds before re-test their connections. If you have ...

Fasthosts – DNS Resolution

  We are currently experiencing some DNS resolution problems. Our engineers are currently investigating, and we will update this status entry as soon as more information becomes available. Status: Open Updated: 9th July 2010 @ 09:23AM UPDATE 11:20 We believe this issue is now resolved. However, due to the nature of DNS, customers may find ...

BT – North West Outage

BT - North West Outage
BT have advised that there is an outage affecting broadband customers with the area codes below. As a result some customers may be unable to access websites, email and other internet services. We are working with BT to resolve these issues as quickly as possible and we apologise for any inconvenience caused. 01253 01254 01270 ...

BT – London Outage

BT – London Outage
BT have advised that there is an outage affecting broadband customers with the area codes below. As a result some customers may be unable to access websites, email and other internet services. We are working with BT to resolve these issues as quickly as possible and we apologise for any inconvenience caused. 0203114 0208177 0208248 ...