Due to a outage within the BT Wholesale network customers may currently be experiencing problems connecting to their service across the country. Our engineers are working with BT to resolve this as soon as possible. Please accept our apologies for any inconvenience caused. Posted: Wed 10/11/2010 08:43
Dialling codes affected: 01843 Estimated time to resolve: 2 hours We know that some of our customers in the Minster Thanet area are having trouble getting online at the moment. Sorry about this. We’re working to fix the problem as quickly as we can.
A recent software update on one of the outbound nodes ended up being corrupted. The corrupted update affected roughly 400 messages and the issue on that node was addressed. It was a performance issue related to a technology we had discontinued and we caught it almost as soon as it started but due to the… Read More »