Yearly Archives: 2010

Christmas lights increase intermittency

We would like to remind our subscribers of an issue which impacts broadband connections at this time of the year. It has been identified that an extremely small percentage of ADSL connections may be affected by interference from seasonal lighting which has been installed either internally or externally. When the lighting control unit is set… Read More »

Nildram–Outage within the BT Wholesale network

Due to a outage within the BT Wholesale network customers may currently be experiencing problems connecting to their service across the country. Our engineers are working with BT to resolve this as soon as possible. Please accept our apologies for any inconvenience caused. Posted: Wed 10/11/2010 08:43

BT– Problem in the Minster Thanet area

Dialling codes affected: 01843 Estimated time to resolve: 2 hours We know that some of our customers in the Minster Thanet area are having trouble getting online at the moment. Sorry about this. We’re working to fix the problem as quickly as we can.

Exchange Defender– Message Recompiling Issue

A recent software update on one of the outbound nodes ended up being corrupted.  The corrupted update affected roughly 400 messages and the issue on that node was addressed. It was a performance issue related to a technology we had discontinued and we caught it almost as soon as it started but due to the… Read More »

Microsoft Office 2010

The below diagram shows which products you get with the Microsoft Office 2010 suites. Part Numbers OEM – Retail Box – Home & Student 79G-02020 79G-01900 Home & Business T5D-00295 T5D-00159 Professional 269-14834 269-14670 Word 2010 * * * Excel 2010 * * * PowerPoint 2010 * * * OneNote 2010 * * * Outlook… Read More »

Deleting on Blackberry not Synching in Outlook

In order to make your deleted items sync when you delete them from your phone, you need to go into: Messages > Options > Email reconciliation Select the delete option and change the setting from hand held, to hand held & mailbox. Save the setting and you’re set. If the setting is already set at… Read More »

BT – North West Outage

BT have advised that there is an outage affecting broadband customers with the area codes below. As a result some customers may be unable to access websites, email and other internet services. We are working with BT to resolve these issues as quickly as possible and we apologise for any inconvenience caused. 01253 01254 01270… Read More »

Microsoft Office 2010

  The Microsoft Office 2010 Technology Guarantee is a program designed to ensure that customers who purchase Office 2007 between the 5th March 2010 and the 30th September 2010 can receive an upgrade to Office 2010 free or charge. Customers who purchase and activate a qualifying Office 2007 product (with or without a new PC)… Read More »

OEM Microsoft Office 2007 Suite Comparisons

                            Microsoft office can be purchased via OEM, FPP or under an OPEN licensing agreement with Microsoft.  Please contact your Readycrest Account Manager for guidance on the most appropriate licensing model for your organisation.    OEM (Original Equipment Manufacturer) Licenses OEM licenses can be purchased with… Read More »

What is the difference between memory and hard disk space?

Memory and disk space are perhaps the most widely-confused terms in the computing world. To truly comprehend how your computer works, you must first understand what memory and disk space are. The hard disk, sometimes called the "hard drive," which is actually the mechanism that holds the hard disk, is a spindle of magnetic discs… Read More »

Creating PDF files with Microsoft Office 2007

Microsoft have a free download which allows you to export and save to the PDF format in eight 2007 Microsoft Office programs. The download will work with the following Office programs: Microsoft Office Access 2007 Microsoft Office Excel 2007 Microsoft Office InfoPath 2007 Microsoft Office OneNote 2007 Microsoft Office PowerPoint 2007 Microsoft Office Publisher 2007… Read More »

How to re-create the Show desktop icon on the Quick Launch toolbar in Windows XP

What to do if the Show desktop icon is missing from your Quick Launch toolbar in Windows XP To re-create the Show desktop icon, follow these steps: Click Start, click Run, type notepad in the Open box, and then click OK. Carefully copy and then paste the following text into the Notepad window:[Shell] Command=2 IconFile=explorer.exe,3… Read More »

Windows 7 Upgrade Considerations

Depending on the version of Windows you’re currently running, installing Windows 7 on your PC may be a lengthy process. Run Windows 7 Upgrade Advisor to make sure your PC can run Windows 7, and then review the information below prior to buying or installing Windows 7 on your PC. Use this chart to determine… Read More »